Troubleshooting & APN
Follow these steps if data doesn’t work after installation.
Quick Fix Checklist
- Airplane mode toggle; device reboot. • Data & Roaming enabled on the Airalo line. • Airalo set as active data line; check balance/validity.
Problem → Solution
| Problem | Likely Cause | Solution |
|---|---|---|
| No data after install | APN not applied / inactive line | Set APN, enable data+roaming, reboot |
| eSIM won’t install | QR/OS issue | Update OS; try in‑app install; stable Wi‑Fi; reboot |
| Slow speeds | Weak signal / congestion | Move to open area; toggle LTE/5G; manual carrier select |
Reviews — Airalo eSIM Canada